Help & Contact
We are here for you:
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Chat
Open the chat box and start writing! (outside business hours we will get back to you as quickly as possible)
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Callback Service
Callback ServiceWould you like to speak to us personally? We'll be happy to call you back as soon as possible!
Contact
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DSA contact point
Contact point2nd-home GmbH has set up a central contact point for authorities and users (Art. 11, 12 DSA), which can be reached at support@2nd-home.io .
If you contact the central contact point, please provide your name and an email address where we can reach you.
Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts